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Affordable Domains Canada's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Affordable Domains Canada or one of its affiliates.

If you seek the identity or account information of a Affordable Domains Canada customer in connection with a civil or criminal legal matter, you must fax, mail, or serve Affordable Domains Canada, with a valid subpoena.  For criminal matters, you must be a member of the law enforcement community.

Submission of Subpoenas

Affordable Domains Canada is headquartered in London, Ontario and all subpoenas should be served at that location or mailed to:

Compliance Department 
Affordable Domains Canada 
3-26 Empress Ave
London, Ontario
N6H-1M5

Policies Regarding E-mail

Affordable Domains Canada will not produce the content of e-mail, as the Canadian Charter of Rights and Freedoms, prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Affordable Domains Canada's e-mail servers do not retain deleted or sent e-mail.

Affordable Domains Canada reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Affordable Domains Canada e-mail address is related to the pending litigation and the underlying subpoena.

Terms Specific to Civil Subpoenas:

Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, Affordable Domains Canada will promptly notify the customer whose information is sought via e-mail or Canada Post mail. If the circumstances do not amount to an emergency, Affordable Domains Canada will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Affordable Domains Canada reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Affordable Domains Canada.

Fees for Subpoena Compliance

Affordable Domains Canada will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Affordable Domains Canada invoice. Checks should be made out to Affordable Domains Canada.com, LLC

Affordable Domains Canada's subpoena compliance costs are as follows:

  • Research - $125.00/hour
  • Federal Express - Cost as Billed
  • Copies - $.50/page

SUBMITTING COURT AND OTHER LEGAL DOCUMENTS TO Affordable Domains Canada

You can contact the Domain Disputes Department at Affordable Domains Canada with questions regarding UDRP proceedings, litigation or other legal disputes involving domain names registered with Affordable Domains Canada or website content hosted with Affordable Domains Canada.   Please review the following information and contact us regarding domain name disputes before filing a new legal action or if you have any other questions:

                 Hours of Operation:          Monday-Friday 8am-5pm EST

                 Litigation or Legal Disputes Address:                 cs@affordabledomains.ca

If Affordable Domains Canada is the registrar of the domain name in dispute or is hosting the content that is the subject of my complaint, do I need to name Affordable Domains Canada in the legal action I file?

No.  It is not necessary to name Affordable Domains Canada in a legal dispute regarding a domain name registered or hosted at Affordable Domains Canada.  Affordable Domains Canada will comply with any Order issued by a court of competent jurisdiction regarding the final disposition of the domain name or website at issue. 

Is it necessary to name Domains By Proxy in a legal action I file if the domain name uses Domains by Proxy’s privacy service?

No.  It is not necessary to name Domains by Proxy in a legal dispute.  Domains by Proxy is a private registration service and has no control over the domain name or any associated website content.  Like Affordable Domains Canada, Domains By Proxy will comply with any Order issued by a court of competent jurisdiction.

What is the best way to submit court documents to Affordable Domains Canada?

Litigation or legal dispute court documents can be sent to cs@affordabledomains.ca.  Electronic copies via email are preferred and do need to be followed up with hard copies.

What should be included in court orders sent to Affordable Domains Canada?

Court orders should be as specific as possible, but at a minimum, must include:

•   The affected domain name(s) and, for content we are hosting, the specific URLs where the hosted content is located. (Please only provide us with orders for content we host.)

•   The specific action that Affordable Domains Canada is being requested to take regarding the domain name and/or associated website.

•   If plaintiff is seeking control of a customer’s Affordable Domains Canada account, the court order must specify the Affordable Domains Canada account number. (Please only pursue this option if all domain names in the account are related to the litigation.)

Can non-US based court documents be submitted?

Yes.  If the documents are not in English, we require the following:

•   Original court-stamped copy, and

•   A certified translation of the court-stamped copy into English.

Are there additional requirements for Settlement Agreements?

Yes.  In order for Affordable Domains Canada to implement terms associated with a settlement agreement, the settlement agreement must:

•   Involve litigation;

•   Have notarized signatures from both parties;

•   Specify the affected domain name(s); and

•   Include a statement that the litigation will be dismissed with prejudice.

Are there additional requirements for Receiverships?

Yes. All receivership orders must:

•   Explicitly list the domain name(s) that are to be moved separately from other assets, and

•   State that the Receiver is to manage and/or sell the domain name(s).

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